Privacy Policy

This Privacy Policy explains how Contractive LLC (“we,” “our,” or “us”) collects, uses, and protects your information when you use Arrivora (“the Service”). By using the Service, you agree to this Policy.

1. Information We Collect

• Your name and email address when you sign up
• Firm details you provide (e.g. logo, firm name, phone)
• End-client responses submitted via your forms
• Device, browser, and usage logs for analytics and security

2. How We Use Your Data

• To provide and improve the Arrivora platform
• To enable secure login and account management
• To communicate with you about product updates or support
• To enforce our Terms of Service

3. Data Sharing & Disclosure

We never sell your data. We may share information only:

• With third-party providers (e.g. Supabase, Stripe) to operate the Service
• To comply with legal obligations or law enforcement requests
• If required in connection with a business transfer (e.g. acquisition)

4. Data Security

We use Supabase authentication, role-based access control (RLS), and HTTPS encryption to protect your data. Your form responses are stored securely and never accessed by us unless necessary for support.

5. Data Retention

We retain account data as long as your firm is active. You may request deletion at any time by emailing hello@arrivora.com.

6. Your Rights

Depending on your location, you may have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Object to certain data uses
• Export your data (“data portability”)

7. Virginia Residents (CDPA)

If you are a resident of Virginia, you have rights under the **Virginia Consumer Data Protection Act (CDPA)**:

• Confirm whether we process your personal data
• Access and correct inaccuracies
• Delete your personal data
• Obtain a copy of your data
• Opt out of targeted advertising and profiling

To exercise these rights, please email us at admin@arrivora.com.

8. Children’s Privacy

Arrivora is not intended for users under 13. We do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this policy from time to time. If material changes are made, we’ll notify you via email or in-app.

10. Contact Us

For any privacy-related questions or data access requests, contact us at: admin@arrivora.com